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000-962 - Storage Sales for High-End Tape Version 1 - Dump Information

Vendor : IBM
Exam Code : 000-962
Exam Name : Storage Sales for High-End Tape Version 1
Questions and Answers : 103 Q & A
Updated On : June 26, 2017
PDF Download Mirror : 000-962 Brain Dump
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000-962 Questions and Answers

000-962


QUESTION: 90

A customer is evaluating a proposal and has asked a number of questions. What is the next step a salesperson should take to help the customer make a decision?


  1. Schedule a meeting with the CFO to obtain the order

  2. Send the customer a revised proposal with reduced pricing

  3. Send the customer a revised proposal with all the questions answered

  4. Review the proposal, focusing on the answers to the customer's questions


Answer: D


QUESTION: 91

Which tape assessment tool requires minimal information from the customer?


  1. zTPM

  2. Tape Magic

  3. Batch Magic

  4. Capacity Magic


Answer: B


QUESTION: 92

Which resource provides information about the IBM System Storage competitive strategies,

solutions, and products?


  1. IBM Redbooks

  2. IBM Sales Manual

  3. IBM System Storage and TotalStorage Internet homepage

  4. IBM System Sales homepage through IBM intranet or PartnerWorld


Answer: D


QUESTION: 93

A new customer wants to discuss IT strategy. The customer has expressed interest in tape

libraries and currently runs UNIX servers with individual tape drives. What is the most appropriate question to ask in the initial conversation with this customer?


  1. What is driving this need?

  2. What is the customer's storage growth rate?


  3. Does the customer have any Windows servers?

  4. What is the total usable capacity on the customer's current servers?


Answer: A


QUESTION: 94

What should an IBM sales representative use to define the value of IBM to the client?


  1. Company financial report

  2. Industry-leading channel programs

  3. IBM brand recognition and reputation

  4. Integrated solutions and breadth of product line


Answer: D


QUESTION: 95

A mainframe customer wants the highest level of availability, serviceability, and performance for a tape subsystem. Which solution meets the customer's needs?


  1. TS7520

  2. TS1120 with TS3310

  3. TS7700 with TS3500 and TS1120

  4. TS3500 HA with 3592-C06 and TS1120


Answer: D


QUESTION: 96

Which situation may require an RPQ to be submitted?


  1. A customer requires a warranty extention.

  2. There are technical installation problems.

  3. A customer requires a special price to be competitive.

  4. A desired solution cannot be found in the support matrix.


Answer: D


QUESTION: 97

What is one difference between the TS1120 Tape Drive and the TS1040 (LTO4) Tape

Drive when implementing IBM tape encryption?


  1. The LTO4 uses the EKM to store data keys and the TS1120 does not.

  2. The TS1120 stores the data keys on the cartridge and the LTO4 does not.

  3. The TS1120 supports System Managed tape encryption and the LTO4 does not.

  4. The LTO4 supports Library Managed tape encryption and the TS1120 does not.


Answer: B


QUESTION: 98

When implementing "green" storage, what technique would be used to utilize storage more efficiently?


  1. Use hot-spot measurement tools

  2. Implement storage virtualization

  3. Refresh/replace equipment frequently

  4. Combine disk and tape storage devices


Answer: B


QUESTION: 99

Which process involves reviewing a proposed solution?


  1. IBM FTSS review

  2. IBM Techline review

  3. Systems Assurance review


Answer: C


QUESTION: 100

A customer has agreed to be a reference, but is concerned about needing to field a large number of calls from potential customers. How should the salesperson assure that the customer will not be overloaded with calls?


  1. Have the calls directed to the CIO

  2. Have the calls directed to the salesperson

  3. Have the calls directed to the regional FTSS

  4. Have the calls directed to the Operations Manager


Answer: B


QUESTION: 101

While reviewing a recent set of TS7700 announcements with a customer, the customer realizes that several of the new functions would be useful for some application changes and planned upgrades. Where are the official availability dates for the announced functions found?


  1. TS7700 Planning Guide

  2. TS7700 Announcement Letters

  3. TS7700 Early Support Program

  4. TS7700 System Sales Presentation


Answer: B


QUESTION: 102

What can a salesperson give to a client that provides proof that a solution works?


  1. News articles

  2. Product brochures

  3. Client success stories

  4. Product specifications


Answer: C


QUESTION: 103

While designing a solution for a customer's requirements, a Business Partner realizes that

an RPQ will need to be ordered for a non-standard capability. Which resource should the Business Partner contact for ordering assistance with an approved RPQ?


  1. FTSS

  2. Storage HUB

  3. Partnerline

  4. IBM Channel Representative


Answer: D


IBM 000-962 Exam (Storage Sales for High-End Tape Version 1) Detailed Information

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