Afraid of failing 642-164 exam!

642-164 practice questions | 642-164 exam questions | 642-164 sample test questions | 642-164 mock exam | 642-164 exam papers - Killexams.com



642-164 - Unified Contact Center Express and Unified IP/IVR (UCCXD) v 1.1 - Dump Information

Vendor : Cisco
Exam Code : 642-164
Exam Name : Unified Contact Center Express and Unified IP/IVR (UCCXD) v 1.1
Questions and Answers : 101 Q & A
Updated On : May 22, 2017
PDF Download Mirror : 642-164 Brain Dump
Get Full Version : Pass4sure 642-164 Full Version


Save your time and money, take these 642-164 Q&A and prepare the exam.

Have just passed my 642-164 exam. Questions are valid and accurate, which is the good news. I was ensured 99% pass rate and money back guarantee, but obviously I have got excellent scores. Which is the good news.

What is needed to pass 642-164 exam?

This is fantastic, I passed my 642-164 exam last week, and one exam earlier this month! As many people point out here, these brain dumps are a great way to learn, either for the exam, or just for your knowledge! On my exams, I had lots of questions, good thing I knew all the answers!!

Nice to hear that real questions of 642-164 exam are available.

me passed this 642-164 exam with Killexams question set. i did not having much time to prepare, I purchased this 642-164 questions answers and exam simulator, and this was the best professional decision I ever made. I got through the exam easily, even though its not an easy one. Yet this included all recent questions, and I got many of them on the 642-164 exam, and was able to figure out the rest, based on my experience. I guess it was as close to a no-brainer as an IT exam can get. So yes, Killexams is just as good as they say it is.

Take a smart move, obtain these 642-164 questions/answers.

My exam readiness came about into 44 right replies of the aggregate 50 in the planned 75 minutes. It worked just simply the great. I got an attractive experience depending on the Killexams dumps for the exam 642-164. The aide clarified with compact answers and reasonable cases.

It is great ideal to prepare 642-164 exam with real questions.

I have to say that Killexams are the best place I will always rely on for my future exams too. At first I used it for the 642-164 exam and passed successfully. At the scheduled time, I took half time to complete all the questions. I am very happy with the Q&A study resources provided to me for my personal preparation. I think it is the ever best material for the safe preparation. Thanks team.

It is great to have 642-164 real questions.

Thumb up for the 642-164 contents and engine. Worth buying. No doubt, refering to my friends

Is there a shortcut to pass 642-164 exam?

Its a very useful platform for working professionals like us to practice the question bank anywhere. I am very much thankful to you people for creating such a wonderful practice questions which was very useful to me in the last days of examinations. I have secured 88% marks in 642-164 Exam and the revision practice tests helped me a lot. My suggestion is that please develop an android app so that people like us can practice the tests while travelling also.

Where can I get help to pass 642-164 exam?

HI, I had enroll for 642-164. Though I had read all chapters in depth, but your question bank provided enough practise. I cleared this exam with 99 % yesterday, Thanks a lot for to the point question bank. Even my doubts were clarified in minimum time. I wish to use your service in future as well. You guys are doing a great job. Thanks and Regards.

Surprised to see 642-164 real questions!

I have seen numerous things publicized adage utilize this and score the best however your items were completely exceptional as contrasted with others. I will return soon to purchase more study aids. I simply needed to say a debt of gratitude is in order regarding your amazing 642-164 study guide. I took the exam this week and finished soundly. Nothing had taught me the ideas the way Killexams Questions & answers did. I solved 95% questions.

Real 642-164 questions and accurate answers! It justify the payment.

I had bought your online mock test of 642-164 exam and have passed it in the first attempt. I am very much thankful to you for your support. Its a pleasure to inform that I have passed the 642-164 exam with 79% marks..Thanks Killexams for everything. You guys are really wondeful. Please keep up the good work and keep updating the latest questions.

Latest Exams added on Killexams

1Z0-453 | 210-250 | 300-210 | 500-205 | 500-210 | 70-765 | 9A0-409 | C2010-555 | C2090-136 | C9010-260 | C9010-262 | C9020-560 | C9020-568 | C9050-042 | C9050-548 | C9050-549 | C9510-819 | C9520-911 | C9520-923 | C9520-928 | C9520-929 | C9550-512 | CPIM-BSP | C_TADM70_73 | C_TB1200_92 | C_TBW60_74 | C_TPLM22_64 | C_TPLM50_95 | DNDNS-200 | DSDPS-200 | E20-562 | E20-624 | E_HANABW151 | E_HANAINS151 | JN0-1330 | JN0-346 | JN0-661 | MA0-104 | MB2-711 | NSE6 | OMG-OCRES-A300 | P5050-031 |

See more dumps on Killexams

CAT-380 | 000-716 | 000-M40 | EE0-512 | E20-080 | 000-583 | HP0-D20 | E20-822 | 77-881 | 210-015 | 642-132 | SBAC | ST0-075 | ST0-200 | A2040-441 | 3002 | PR000041 | P2050-004 | 000-609 | 000-112 | HIO-201 | 000-R13 | C5050-285 | EX0-001 | HP2-B93 | 000-724 | 310-065 | 510-033 | CAT-220 | 1Z0-108 | 922-111 | VCAN610 | PSAT | CAT-140 | HP0-068 | 000-150 | HP2-K34 | 060-NSFA600 | ST0-91X | HP2-E56 | 000-439 | AEPA | 642-999 | 000-782 | 190-982 | S90-01 | 000-019 | HP0-690 | 000-M18 | C2050-725 |

642-164 Questions and Answers

642-164


Answer: B


QUESTION: 89

How does the CRS Server know that it has received an ASR-enabled contact?


  1. The workflow has ASR steps in it.

  2. The contact is on an ASR Dialogue Group channel.

  3. The contact is on a JTAPI Call Control Group channel.

  4. The contact is on a Cisco Media Dialogue Group channel.


Answer: B


QUESTION: 90

What two situations prevent the supervisor from silently monitoring the phone conversation

of an agent in IPCC Express Enhanced? (Choose two.)


  1. The agent is logged in and is on the phone.

  2. The agent is logged in but is not on the phone.

  3. The supervisor is a participant in a phone call.

  4. The supervisor has barged in.


Answer: C, D


QUESTION: 91

What two types of call treatment are supported by IPCC Express 4.0? (Choose two.)


  1. Standard IVR port

  2. Enhanced IVR port

  3. Prompt-and-collect port (basic)

  4. IVR port (advanced)


Answer: C, D


QUESTION: 92

How do you debug an application with an Accept step?


  1. Select Start from the Debug pulldown, then call the trigger.

  2. Select Step Over from the Debug pulldown, then call the trigger.

  3. Call the trigger, and when the workflow answers, select Start from the Debug pulldown.

  4. Select Reactive Application, then call the trigger and press F10 to step through the

workflow.


What happens when the CRS Engine fails in a High-Availability CRS deployment?


  1. All activities fail over without any loss of data or dropping any calls.

  2. All current agent calls are dropped.

  3. All callers on active CTI ports are dropped.

  4. The standby CRS Engine starts, processing new calls immediately.


Answer: C


QUESTION: 94

How do you obtain CRS license files?


  1. They are in the license folder on the CRS CD.

  2. They are in the license folder on the CallManager CD.

  3. They are sent by e-mail from Cisco.

  4. They are in the license folder on the Cisco IPT OS CD.


Answer: C


QUESTION: 95

Which of the following CRS upgrades are allowed? (Choose three).


  1. CRS 2.2 to CRS 3.5

  2. CRS 3.1 to CRS 4.0

  3. CRS 2.2 to CRS 4.0

  4. CRS 3.5 to CRS 4.0


Answer: A, B, D


QUESTION: 96

Contact Center Express communication with ICM via a co-resident PG and IP IVR integrating with the Enterprise version to function as a queue point and self-service platform are two valid Customer Response Solution deployment scenarios for Cisco Unified Communications?


  1. True

  2. False


Which three of the following are licensed Cisco CRS 4.0 software products? (Choose three.)


  1. IPCC Express (Standard, Enhanced, or Premium)

  2. IP IVR

  3. Auto Attendant

  4. IP Queue Manager


Answer: A, B, D


QUESTION: 98

Which one of the following options is the maximum number of agents supported for CCM

co- resident installations?


  1. 20

  2. 10

  3. 5

  4. 15


Answer: B


QUESTION: 99

Which statement is true about the default script field when adding an application?


  1. When a caller does not enter a choice in a Menu step, it will execute the default script.

  2. Any problems running the configured script will cause the default script to be executed.

  3. When the caller enters a digit in the Menu steps that is not defined, the default script will

    be executed.

  4. When the caller enters a digit that is not checked in the filter of the Get Digit String step,

the default script will be executed.


Answer: B


QUESTION: 100

Which step must be executed before an email can be sent?


  1. Send Email

  2. Attach Email


  3. Create Email

  4. Delete Email


Answer: C


QUESTION: 101

What are two ways a call can be documented as abandoned? Select two.


  1. The agent hangs up on the caller.

  2. The caller hangs up before reaching an agent.

  3. The caller hangs up after reaching a session-handled step.

  4. The caller hangs up before reaching a session-handled step.


Answer: B, D


Cisco 642-164 Exam (Unified Contact Center Express and Unified IP/IVR (UCCXD) v 1.1) Detailed Information

642-164 - Unified Contact Center Express and Unified IP/IVR (UCCXD) v 1.1


642-164 Test Objectives


.c50-dm .heropanel { min-height:200px; }

Cisco Certifications | Exam Topics

Study more successfully with detailed Cisco Certification exam topics.

Cisco Certification Exams

The main requirement for obtaining Cisco Career Certifications such as CCENT, CCNA Routing and Switching, CCDP and CCIE and Cisco Specialist Certifications such as Cisco Firewall Security Specialist is to take and pass one or more certification exams and sign the Cisco Certifications and Confidentiality Agreement. Passing exams give network professionals the chance to prove their networking knowledge and expertise.

Exam Overview

What Are the Exams Like?

 

Cost

What Do They Cost?

Prices vary by level and by currency. Find cost information here by choosing your country and exam.

 

Scheduling

How Do I Schedule Exams?

 

Passing the Exam

 

Expiration

Do certification exams expire?

 

Find an Exam

Find the exam for the certification track you are pursuing

Follow Us

Exam Quick Links

Exam Policies Exam List Registration Information Retired Exams Certification Compliance Videos

Cisco Certification Practice Exams

Prepare for the real thing with simulated exams.

Learn More

Cisco Learning Network

Get valuable IT training resources for all Cisco certifications. Access study tools, CCNA Routing and Switching practice tests, IT salaries, and find IT jobs.

Go Now

Information For

Industries

Marketplace

Contacts

News & Alerts

Technology Trends

Support

Communities

Video Portal

About Cisco

Careers

Programs

Contacts | Feedback | Help | Site Map | Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks


References:


Pass4sure Exam Study Notes
Pass4sure Certification Exam Study Notes
Pass4sure Certification Exam Study Notes
Pass4sure Certification Exam Study Notes
Pass4sure Certification Exam Study Notes
Pass4sure Study Guides and Exam Simulator - shadowNET
Killexams Study Guides and Exam Simulator - simepe.com.br
Download Hottest Pass4sure Certification Exams - CSCPK
Complete Pass4Sure Collection of Exams - BDlisting
Latest Exam Questions and Answers - Ewerton.me
Here you will find Real Exam Questions and Answers of every exam - dinhvihaiphong.net
Practice questions and Cheat Sheets for Certification Exams at linuselfberg
Study Guides, Practice questions and Cheat Sheets for Certification Exams at brondby
Study Guides, Study Tools and Cheat Sheets for Certification Exams at assilksel.com
Study Guides, Study Tools and Cheat Sheets for Certification Exams at brainsandgames
Study notes to cover complete exam syllabus - crazycatladies
Study notes, boot camp and real exam Q&A to cover complete exam syllabus - brothelowner.com
Study notes to cover complete exam syllabus - Killexams.com
Study Guides, Practice Exams, Questions and Answers - cederfeldt
Study Guides, Practice Exams, Questions and Answers - chewtoysforpets
Study Guides, Practice Exams, Questions and Answers - Cogo
Study Guides, Practice Exams, Questions and Answers - cozashop
Study Guides, Study Notes, Practice Test, Questions and Answers - cscentral
Study Notes, Practice Test, Questions and Answers - diamondlabeling
Syllabus, Study Notes, Practice Test, Questions and Answers - diamondfp
Updated Syllabus, Study Notes, Practice Test, Questions and Answers - freshfilter.cl
New Syllabus, Study Notes, Practice Test, Questions and Answers - ganeshdelvescovo.eu
Syllabus, Study Notes, Practice Test, Questions and Answers - ganowebdesign.com
Study Guides, Practice Exams, Questions and Answers - Gimlab
Latest Study Guides, Practice Exams, Real Questions and Answers - GisPakistan
Latest Study Guides, Practice Exams, Real Questions and Answers - Health.medicbob
Killexams Certification Training, Q&A, Dumps - kamerainstallation.se
Killexams Syllabus, Killexams Study Notes, Killexams Practice Test, Questions and Answers - komsilanbeagle.info
Pass4sure Brain Dump, Study Notes, Pass4sure Practice Test, Killexams Questions and Answers - levantoupoeira
Pass4sure Braindumps, Study Notes, Pass4sure Practice Test, Killexams Questions and Answers - mad-exploits.net
Pass4sure Braindumps, Study Notes, Pass4sure Practice Test, Killexams Questions and Answers - manderije.nl
Pass4sure study guides, Braindumps, Study Notes, Pass4sure Practice Test, Killexams Questions and Answers - manderije.nl
Pass4sure Exams List - mida12.com.br
Braindumps and Pass4sure Exams Download Links - milehighmattress
Exams Study Guides Download Links - morganstudioonline
Study Guides Download Links - n1estudios.com
Pass4sure Study Guides Download Links - netclique.pt
Killexams Exams Download Links - nrnireland.org
Study Guides Download Links - partillerocken.com
Certification Exams Download Links - pixelcoding
Certificaiton Exam Braindumps Download Links - porumbeinunta
Brain Dumps and Study Guides Links - prematurisinasce.it
Pass4sure Brain Dumps - nicksmagic.com
Quesitons and Answers - recuperacion-disco-duro.com
Exam Questions and Answers with Simulator - redwest.se
Study Guides and Exam Simulator - sarkic.com
Pass4sure Study Guides and Exam Simulator - shadowNET
Killexams Study Guides and Exam Simulator - simepe.com.br
Killexams Study Guides and Exam Simulator - skinlove.nl
Pass4Sure Study Guides and Exam Simulator - marinedubai.com/
Pass4Sure QA and Exam Simulator - brandtsleeper/
Pass4Sure Q&A and Exam Simulator - risingeagleproductions/
VCE examcollection and Exam Simulator - starvinmarv/
Collection of Certification Exam Study Guides - studyguidecourses


Speed Marketing India (c) 2017