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You manage the software asset lifecycle for a customer. The customer's security policy states that employees can only install and use approved software. You need to implement a process to support the security policy. Which process should you implement?
Client Access Licenses (CALs) approval
Your customer purchases Microsoft Office Project 2003 under a volume license agreement. The customer does not have Microsoft Software Assurance.
The customer installs 200 copies of Project 2007. You need to ensure that the customer
is in compliance with software licensing. The solution must minimize costs. What should you do?
Purchase Microsoft Software Assurance.
Purchase 200 full packaged product (FPP) licenses for Microsoft Office Project 2007.
Purchase 200 full packaged product (FPP) licenses for Microsoft Office Standard 2007.
Purchase 200 Microsoft Office Project 2007 licenses through the customer's volume licensing agreement.
Your software inventory report identifies several installations of unapproved software on employee computers. You need to implement a process that prevents employees from installing software. What should you include in the process?
Install a network monitoring tool.
Update the software and hardware inventory.
Request that an IT administrator modify the Group Policy objects (GPOs).
Generate a license advisor report and contact the Business Software Alliance (BSA).
Your customer uses Microsoft Office Excel to maintain an inventory of software and hardware assets. You need to recommend a tool that generates daily reports on changes to the inventory of applications installed on computers. Which tool should you recommend?
a network monitoring tool
a procurement tool
the SAM ROI Calculator
a software asset inventory tool
Your customer completes an internal audit. The audit concludes that the customer does not maintain hardware and software inventories. You need to implement a process that enables the customer to maintain hardware and software inventories. Which step should you include in the process?
Collect cost savings information related to reusing software.
Purchase all software and hardware from an online auction site.
Collect hardware purchase history and generate a Microsoft Product License Advisor (MPLA) report.
Your customer has an Active Directory forest that contains a Microsoft System Center Configuration Manager (CfgMgr) server. Users have portable computers that are frequently disconnected from the network. The customer does not have a change management system in place. The current hardware inventory is out-of-date.
You need to update the hardware inventory to meet the following requirements:
·Ensure that all desktop and portable computers are included in the inventory.
·Minimize the amount of time it takes to update the inventory. What should you do?
Gather information from the Active Directory database, the CfgMgr database, and the purchasing history.
Your customer's network consists of one Active Directory forest. The network contains a Microsoft System Center Configuration Manager (CfgMgr) server and a Microsoft System Center Operations Manager (OpsMgr) server. All computers are joined to the Active Directory domain and have both CfgMgr and OpsMgr clients installed. You plan to manage the software and hardware retirement process for the customer. You need to identify all retired desktop computers. What should you do?
Generate a CfgMgr report.
Generate an OpsMgr report.
Review the Active Directory Group Policy objects (GPOs).
Review the Active Directory domain controller event viewer logs.
You manage the software and hardware retirement process for a customer. The customer does not have Microsoft Software Assurance. The customer plans to retire desktop computers that have the following characteristics:
·All hardware is more than three years old.
·All desktop computers have Windows preinstalled.
·All Microsoft Office licenses are purchased under a volume license agreement. You need to recommend a solution for reusing licenses.
What should you recommend?
Reuse none of the licenses.
Reuse all licenses for Office.
Reuse all licenses for Windows.
Purchase Software Assurance and reuse all licenses.
You manage all software licenses for a company named Contoso, Ltd. Contoso licenses all Windows desktop computers under an OEM licensing agreement and all Microsoft Office Professional licenses under a volume licensing agreement. Following an acquisition, Contoso plans to transfer all licenses to an unaffiliated company named Litware, Inc. You need to transfer all licenses from Contoso to Litware.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
Complete a transfer request form for all Office licenses.
Complete a transfer request form for all Windows licenses.
Transfer all desktop computers from Contoso to Litware.
Transfer all Certificate of Authenticity (COA) stickers from Contoso computers and to Litware computers.
Answer: A, C
Your customer has an office in New York. The customer plans to donate 400 desktop computers to a local nonprofit organization. All computers have Windows preinstalled. You need to ensure that the customer can donate the computers and remain in compliance with all applicable licensing agreements. The solution must provide as many hardware and software resources as possible for the nonprofit organization.
What should you do?
Remove the operating system and Certificate of Authenticity (COA) from each computer. Transfer the computers to the nonprofit organization.
Reinstall Windows by using the original media. Transfer the computers, media, Certificates of Authenticity (COAs), and manuals to the nonprofit organization.
Purchase a Windows license for each computer under a volume licensing agreement. Transfer the computer and the license to the nonprofit organization.
Remove the hard disks from all computers. Transfer the computers to the nonprofit
organization and recommend that they purchase a new Windows license for each computer under a full packaged product (FPP) licensing agreement.
Microsoft 70-673 Exam (TS Designing, Assessing, and Optimizing Software Asset Management (SAM)) Detailed Information
Identify the process of matching common fields, cross-referencing, determine whether an individual record in one
data source requires the updating of other data sources by using manual or automated techniques; manage the data
Estimate operational costs in both consulting hours and employee time, create a project plan and budget, and obtain
from each infrastructure group funding for each task that is associated with managing a SAM program
Identify resources and objectives for a SAM program, align resources with customer requirements and schedules, and
coordinate acquisition strategies that may include optimization methods, such as software as a service (SaaS) and
Create a SAM stakeholder group to oversee the project; assess and benchmark the current state of SAM; implement technologies
to support asset discovery; enhance purchasing processes to include storage and retrieval of license entitlement
information; perform an initial license reconciliation; create policies, processes, and procedures to support SAM
efforts; secure support from all associated departments; educate employees
Monitor adherence to the policies, processes, and procedures of an organization's SAM life cycle; standardize SAM
processes across all domains and organizational units; perform periodic license reconciliation; and provide ongoing
SAM awareness training
Incorporate SAM analytical data into strategic IT and business unit planning; create detailed metrics and reports
to measure SAM adoption, maturity, and adherence to plan; report return on investment (ROI), cost avoidance, and
end-user satisfaction to all stakeholders; evangelize SAM maturity benefits
Creating policies and procedures
Microsoft Licensing suggestions table
Manage the software asset life cycle (21%)
Manage the acquisition process
Identify and manage approved and unapproved purchasing processes within an organization, identify suppliers, and
manage software approval and receiving processes