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920-316 - SCCS/Express/TAPI/Web Client/Agent - Dump Information

Vendor : Nortel
Exam Code : 920-316
Exam Name : SCCS/Express/TAPI/Web Client/Agent
Questions and Answers : 70 Q & A
Updated On : May 29, 2017
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920-316 Questions and Answers

920-316


Symposium Agent provides enterprises with the ability to add agents in groups and to purchase licenses incrementally to meet the growth demands of the CTI screen-pop- enabled agents. What license packages are available to configure?


A. 1, 10, 50, 100, 200, 500

B. 1, 5, 10, 25, 100, 250, 500

C. 1, 5, 10, 50, 100, 200, 300, 500

D. 1, 10, 25, 50, 75, 100, 300, 500


Answer: A


QUESTION: 67

Symposium Agent and TAPI can co-reside on the same server if the agent count does not exceed which?


  1. 500

  2. 600

  3. 750

  4. 1200


Answer: A


QUESTION: 68

What is the recommended CPU specification for Symposium Agent server in stand- alone versus co-resident mode with TAPI for 100 agents, assuming Windows NT service pack 5?


  1. SA will only run on a Windows 2000 platform and so cannot be sized in this scenario

  2. SA will support 100 active agents in either stand-alone or co-resident mode on a Pentium II 400 Mhz CPU clock speed

  3. A Pentium II 400 Mhz CPU clock speed server can only support 100 Active Agents in a stand-alone mode Symposium Agent server

  4. SA will support 100 active agents in either stand alone or co-resident mode but requires a Pentium III 600 Mhz CPU clock speed


For Symposium Agent (SA) to be fully operational in a Meridian 1 or DMS environment, what key component must be in place to monitor the client lines?


  1. SA will only run in the Meridian 1 environment, not the DMS environment

  2. TAPI server must be installed to monitor the client lines

  3. TAPI server must be installed to monitor the client lines but only if used to monitor or control Multiple Appearance Directory Number (MADN) lines

  4. There are no other requirements outside of Symposium Agent to monitor client lines.


Answer: B


QUESTION: 70

What Windows sub-components are used in the communication exchange between the Symposium Agent server running IIS, and the agent desktop running Internet Explorer?


  1. DCOM and MTS

  2. HTTP and DCOM

  3. LDAP and MTS

  4. ODBC and COM


Answer: B


Nortel 920-316 Exam (SCCS/Express/TAPI/Web Client/Agent) Detailed Information

Nortel Certifications
Nortel Certifications
Nortel delivers an industry-leading global certification programme that sets the standards for designing, installing, and supporting Nortel products and solutions.
Nortel’s Professional Certification Programme provides fast, flexible paths to achieving Nortel Certification, including ‘in class’ segment exams or the ability to complete a certification exam at a Prometric Testing Centre.
Nortel use skills-based exams to test your skills and knowledge, validating your competency on our highly technical products and solutions that encompass Security, Mobility and Mulitmedia Communications.
Nortel Certified Support Specialist (NCSS)
Nortel Certified Support Expert (NCSE)
Nortel Certified Design Specialist (NCDS)
Nortel Certified Design Expert (NCDE)
The Nortel Institute is committed to educating, training, and professional development in the broad and booming field of information technology and telecommunications by developing innovative programs, backed by first-class facilities. The Nortel Institute�s education and training program is designed to respond to current challenges and to anticipate and address future challenges. In additioan, the Institute�s missions in research and development and in strategic analysis enable it to anticipate technological trends and plan training and education programs to prepare people for jobs in new areas.
The Institute designed and obtained approval for the Master of Engineering in Telecommunications program and which began in September 1998. The program graduates 30-35 highly trained experts each year for employment in industry. The Institute offers financial aid to undergraduate and graduate students through the Nortel Institute Scholarship program.
The Institute has also developed training and retraining programs, such as the Executive Development Program, as well as specialized seminars, workshops and forums.
Challenges
The critical shortage of highly qualified personnel in information technology and telecommunications, including researchers, engineers and technological entrepreneurs;
The rapid rate of change in technology requiring continual retraining and updating of industry personnel, including managers, engineers and executives, as well as decision-makers and policy-makers in a wide range of sectors;
Accelerating technological evolution and convergence that create uncertainty in identifying the skills and education future workers will need for the new jobs, services and industries.
Responses
Develop innovative programs, backed by first-class facilities, to fast-track the preparation of new generations for leadership and innovation and to offer retraining and updating for industry and government personnel;
Strengthen ties between industry and advanced education to give students hands-on experience and to enhance research and education opportunities for industry staff;
Identify technology trends in order to direct education and training resources effectively for future job creation, giving Canada�s economy a technological competitive advantage.
Approaches
Offer the innovative Master of Engineering in Telecommunications program;
Develop, in consultation with industry, innovative updating and retraining programs, specialized seminars and workshops;
Support initiatives to increase the number of highly qualified graduates in electrical and computer engineering;
Integrate results of strategic analysis of technology trends into education and training program development.
Communication Solutions
Industry Solutions
Nortel Education Communication Solutions
With Internet and multimedia technology playing an increasingly important role in education at every level, laying the right communications foundation is essential for educational establishments of all types.
At 1st Communications, we understand the communications and networking needs of your educational institution. Without voice and data communications technology, it would be impossible to operate in this day and age. You would not be able to construct collaborative projects, run intranets etc.
1st Communication's Nortel Solutions address the key issues for educational institutions, namely connectivity, mobility, security and advanced voice services. With our Nortel Solutions, you will be able to explore mobile and remote learning, introduce multimedia communications, take advantage of communication convergence and much, much more.
1st Communications uses the following Nortel Business Solutions and Nortel Technical Solutions to provide a complete service to the Education Sector:
Nortel Business Solutions
Increase your Productivity
Increase your Revenues
Streamline your Costs
Improve your Mobility
Increase Customer Loyalty, Care & Retention
Ease of Growth
Simplify your Administration
Protect your Investment
Get Greater Security
Nortel Technical Solutions
Converged Communications
Mobile Users
Contact Centres
Unified Communications
Computer Telephony Interaction
Interactive Voice Response
Teleworking
Wireless
Network Continuity
Article by ArticleForge

Certification Watch: New Solaris Security Exam Enters Beta

The new Sun Certified Solaris Security Administrator exam is now available in beta format. The beta period will last until March 8.

Exam objectives will be sent to those you register for the beta at Sun's Web site.

Microsoft Offers Free .NET Exam to Current MCSDs

Starting March 1, MCSDs who certified on the Visual Studio 6.0 track can get a free voucher good for exam 70-300 from the MCSD for .NET track. Exam 70-300: Analyzing Requirements and Defining .NET Solution Architectures is one of four core exams required for MCSD for .NET certification. It usually costs $125. To date, more than 41,000 people have earned the MCSD title. Exam 70-300 went live Feb. 10. The free voucher must be used by Sept. 30. Existing MCSDs can apply for a voucher through the MCP Secure Web site. For more details on MCSD .NET visit GoCertify's MCSD .NET page.

Marimba Certification Program Reborn

Marimba's certification program has emerged from its redesign with two certifications that IT professionals can earn. The first, Certified Marimba Professional (CMP), requires passage of 2-4 online exams, depending on your choice of track. Options include Desktop Management Administrator, Server Management Administrator, Application Packager, and System Architect.

The second level of Marimba certification, Certified Marimba Consultant, requires that you first earn CMP certification, plus pass a hands-on practical exam that lasts one day. For more information see GoCertify's Marimba page.

SAS Base and Advanced Programming Exams Live March 29

The final versions of the SAS Base Programming and SAS Advanced Programming exams are scheduled to go live in their final (non-beta) format by March 29. Unlike earlier SAS exams, these are not version-specific. This reflects the new organization of the SAS certification program, in which certifications are designed around job role levels. For more information on all available SAS certifications see our SAS page.

Nortel Networks Releases Two New Design Specialist exams

You can now earn Nortel Networks Design Specialist (NNCDS) certifications in VoIP CallPilot 2.0 and SCCSExpressTAPIWeb ClientAgent.

The new CallPilot 2.0 (#920-155) exam is one of three required to earn NNCDS - VoIP CallPilot 2.0 certification. Completion of the VoIP Technology (#920-801) and Meridian 1 Database (#920-318) exams is also required to earn VoIP certification.You can earn NNCDS - SCCSExpressTAPIWeb ClientAgent certification by successfully completing the new SCCSExpressTAPIWeb ClientAgent (#">920-316) exam. The exams are proctored by Prometric.

That's all for this edition of Certification Watch. Please keep your certification news and tips coming to newsgocertifym.

Anne Martinez is the author of Cheap Web Tricks: Build and Promote a Successful Web Site Without Spending A Dime and Get Certified and Get Ahead. She also is the founder of GoCertifym.

Article by ArticleForge

Certification Watch Volume 6 #3

Written by Anne Martinez 15 February 2003

Certification News regarding Microsoft .NET, Sun Solaris security, Marimba, and Nortel Networks.

New Solaris Security Exam Enters Beta

The new Sun Certified Solaris Security Administrator exam is now available in beta format. The beta period will last from February 15 to March 8, 2003. Exam objectives will be sent to those you register for the beta at Sun's Web site.

Microsoft Offers Free .NET Exam to Current MCSDs

Starting March 1st, MCSDs who certified on the Visual Studio 6.0 track can get a free voucher good for exam 70-300 from the MCSD for .NET track. Exam 70-300: Analyzing Requirements and Defining .NET Solution Architectures is one of four core exams required for MCSD for .NET certification. It usually costs $125. To date, more than 41,000 people have earned the MCSD title. Exam 70-300 went live February 10, 2003. The free voucher must be used by September 30th. Existing MCSDs can apply for a voucher through the MCP Secure Web site. For more details on MCSD .NET visit GoCertify's MCSD .NET page.

Marimba Certification Program Reborn

Marimba's certification program has emerged from its redesign with two certifications that IT professionals can earn. The first, Certified Marimba Professional (CMP), requires passage of 2-4 online exams, depending on your choice of track. Options include Desktop Management Administrator, Server Management Administrator, Application Packager, and System Architect.

The second level of Marimba certification, Certified Marimba Consultant, requires that you first earn CMP certification, plus pass a hands-on practical exam that lasts one day.

SAS Base and Advanced Programming Exams Live March 29

The final versions of the SAS Base Programming and SAS Advanced Programming exams are scheduled to go live in their final (non-beta) format by March 29. Unlike earlier SAS exams, these are not version-specific. This reflects the new organization of the SAS certification program, in which certifications are designed around job role levels. For more information on all available SAS certifications see our SAS page.

Nortel Networks Releases Two New Design Specialist exams

You can now earn Nortel Networks Design Specialist (NNCDS) certifications in VoIP CallPilot 2.0 and SCCSExpressTAPIWeb ClientAgent.

The new CallPilot 2.0 (#920-155) exam is one of three required to earn NNCDS - VoIP CallPilot 2.0 certification. Completion of the VoIP Technology (#920-801) and Meridian 1 Database (#920-318) exams is also required to earn VoIP certification.You can earn NNCDS - SCCSExpressTAPIWeb ClientAgent certification by successfully completing the new SCCSExpressTAPIWeb ClientAgent (#">920-316) exam. The exams are proctored by Prometric.

Article by ArticleForge

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