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HP2-B100 - Selling HP Imaging and Printing Solutions - Dump Information

Vendor : HP
Exam Code : HP2-B100
Exam Name : Selling HP Imaging and Printing Solutions
Questions and Answers : 40 Q & A
Updated On : August 18, 2017
PDF Download Mirror : HP2-B100 Brain Dump
Get Full Version : Pass4sure HP2-B100 Full Version


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HP2-B100 Questions and Answers

HP2-B100


  1. training

  2. mining

  3. retail

  4. medical


Answer: D


Explanation:

news.techeye.net/business/ibm-acquires-document-capture-firm-datacap


QUESTION: 32

What are benefits of optimization? (Select two.)


  1. reducing costs

  2. improving workflow

  3. controlling risks

  4. management of consumables

  5. management of device leases


Answer: A, B


QUESTION: 33

Which feature can be found in Digital Sending Software but not in Embedded Digital Sending?


  1. send to folder

  2. send to email

  3. send to printer

  4. send to fax


Answer: B


QUESTION: 34

Which color restriction can be placed on devices using HP Color Access Control?


  1. the percentage of the page that may be printed in color

  2. the palette of colors that can be used

  3. the time of day that color can be used

  4. the number of color print jobs the printer may print


Answer: D


Explanation:

h71028.www7.hp.com/enterprise/cache/616215-0-0-225-121.html


QUESTION: 35

How should you handle an objection that is raised during a solutions findings presentation?


  1. Ignore the comment because it probably is not important.

  2. Tell the person asking the question that you want to talk to him in private.

  3. Acknowledge the objection and provide an answer, based on evidence.

  4. Conclude your presentation because your audience is probably not serious about implementing the solution.


Answer: C


QUESTION: 36

What is the main goal when presenting your findings to the customer?


  1. to map customer pain points to solution benefits

  2. to try and close the deal

  3. to request the customer’s budget

  4. to meet with the end users to discuss what is working


Answer: A


QUESTION: 37

When should you schedule the installation of a pilot?


  1. during the day when everyone who will be using the new solution is present


  2. at closing time when you have access to more people who will use the new solution

  3. during business downtime so you do not monopolize their network

  4. when it is convenient for you, so you can schedule a large block of time so the installation will not be rushed


Answer: A


Explanation:

You can schedule the installation of a pilot during the day so that everyone interested in the solution can easily test the system.


QUESTION: 38

Which statement is true about who should conduct training for users of the new solution?


  1. The customer should provide training as they know which features users should be most familiar with.

  2. The trainer should be the person within your business network who is an expert at that particular solution.

  3. You should conduct the training, even if you are unfamiliar with all the features of the solution.

  4. HP solutions are simple enough that people can teach themselves.


Answer: B


QUESTION: 39

What is the best way to keep in contact with your customer after your role in the solutions sales is over?


  1. Go to other companies in the industry and praise the work of your customer.

  2. Ask to use them as a reference site.

  3. Establish an annual contact by marking it on your calendar.

  4. You have provided them with solutions so it is not necessary to stay in contact.


Answer: B


QUESTION: 40


Which statement is true about phasing out your role in a solutions sale?


  1. You should announce a date when you will no longer be active in the project, at which time the customer needs to implement the support plan.

  2. Once you complete the pilot and install the solution in the department, your role is over.

  3. Your role is never really over as this is how you maintain a relationship with your customer.

  4. You role is over when the customer tells you he no longer needs your services.


Answer: C


HP HP2-B100 Exam (Selling HP Imaging and Printing Solutions) Detailed Information

HP2-B100 - Selling HP Imaging and Printing Solutions


HP2-B100 Test Objectives




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