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A customer is interested in purchasing an HP mobile computer with a quad-core processor. Which product should you recommend?
mobile thin client
You have been asked to install BIOS updates over the network on all HP clients to reduce the administrative burden. You are using a Microsoft management agent to send the updates. What is the appropriate file to use to update the BIOS over the network?
Bios cab file
How does ESD preventive equipment reduce the risk of demage from ESD?
by storing the charge
by increasing the charge
by eliminating the charge
by minimizing the charge
Which component has failed when the Power-On LED blinks red and beeps six times?
A customer reports a computer that locks up at the HP Invent logo screen at POST. What could be causing this? (Select two.)
power management settings
corrupted operating system
incorrectly seated memory
Answer: A, E
You should use the hpsetcfg tool after replacing which component?
Which type of communication from HP is designated for HP internal use?
Service Bulletin Answer: B QUESTION: 140
A customer calls because several of their newer model notebooks cannot boot when a third-party USB device is installed. Older models of the notebooks boot with the same device installed. You have already updated the BIOS to the latest available, but this does not resolve the issue. What should you do?
Tell the customer that the third-party device is not supported.
Call HP technical support.
See if there is a BIOS update available for the USB device.
Remove and replace the system board.
Which HP utility should you use to check hard drive and memory health?
HP Connection Manager
HP Performance Tuning Framework (PTF)
HP BIOS diagnostics
What does a multi-core processor configuration enable you to do?
install different types of memory in the same system
install processors of different speeds in one system
run multiple processes simultaneously
hot swap the CPUs
What is the definition of multi-core technology?
a system board with more than one CPU socket
a single CPU that has multiple execution cores
a processor that runs at multiple speeds
a processor that has the ability to hyperthread
Which function do HP Care Packs provide?
software patches and updates
extended warranty support service
additional sales assistance
increased software functionality
How many fingerprints are required to enroll in the biometric database to enable the use of the fingerprint security option?
Which HP application enables you to convert landscape display to portrait display?
HP HP2-H01 Exam (Servicing HP Desktops and Workstations) Detailed Information