What are core objectives of HP2-Q01 exam?

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HP2-Q01 - Servicing HP Desktops, Workstations, and Notebooks - Dump Information

Vendor : HP
Exam Code : HP2-Q01
Exam Name : Servicing HP Desktops, Workstations, and Notebooks
Questions and Answers : 98 Q & A
Updated On : July 21, 2017
PDF Download Mirror : HP2-Q01 Brain Dump
Get Full Version : Pass4sure HP2-Q01 Full Version


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HP2-Q01 Questions and Answers

HP2-Q01


Answer: A


QUESTION: 85

A customer is trying to configure extended monitor support to span across two monitors and only one monitor shows the display. You have tested both monitors. What needs to be configured?


  1. OSD settings

  2. system BIOS

  3. display BIOS

  4. display properties


Answer: D


QUESTION: 86

When a processor displays a temperature warning, what do you do first?


  1. Reseat the processor.

  2. Check the environment.

  3. Replace the cache.

  4. Install a new processor fan.


Answer: B


QUESTION: 87

A user has forgotten the DriveLock password on a new computer and a master password has not been set. How can you get access to the drive?


  1. Replace the drive, the user data is lost.

  2. The drive has to be formatted, the user data is lost.

  3. Reset the BIOS to the default values.

  4. Go to BIOS and apply the Setup password.


Answer: B


QUESTION: 88

What is PXE used for?


  1. to boot from the LAN

  2. to enable wireless encryption

  3. to boot from the WLAN

  4. to boot from the secondary drive


Answer: A


QUESTION: 89

Which chipset features a remote management function?


  1. Nforce 4

  2. IntelvPro

  3. IntelViiv

  4. Centrino


Answer: B


QUESTION: 90

You are at a customer site for a computer repair, and the customer has a second defective computer that needs to be repaired under warranty. What action must be taken?


  1. Repair the second computer if you have the parts.

  2. Nothing. You are only allowed to repair a single computer per site.

  3. Tell the customer that they are responsible for the repair.

  4. Create a new case.


Answer: D


QUESTION: 91

Where should you go to run the DPS test? (Select two.)


  1. Smart Start CD

  2. Windows Control Panel

  3. HP Insight Diagnostics Offline Edition

  4. System BIOS


Answer: C,D


QUESTION: 92

What do HP Care Packs provide?


  1. extended warranty support service

  2. additional sales assistance

  3. software patches and updates

  4. increased software functionality


Answer: A


QUESTION: 93

Which HP product is available with embedded SCSI?


  1. notebook

  2. workstation

  3. desktop

  4. thin client


Answer: C


QUESTION: 94

One out of ten identically configured computers is exhibiting random lockups. What is the first component you would swap with one of the other working units to determine whether this is a software or hardware problem?


  1. system board

  2. video card

  3. hard disk drive

  4. processor


Answer: C


QUESTION: 95

Where will the computer boot from when using the function key F12?


  1. network

  2. hard drive

  3. diskette drive

  4. CD-ROM drive


Answer: A


QUESTION: 96

You are at a customer site for a computer repair and have determined that the replacement part is DOA. What should you do?


  1. Replace part as assigned.

  2. Open a new case.

  3. Cancel on site service.

  4. Call HP technical support.


Answer: D


QUESTION: 97

Apart from the operating system, what is also recovered to the hard drive after restoring the factory image?


  1. customer applications

  2. hardware drivers

  3. third-party drivers

  4. BIOS settings


Answer: B


QUESTION: 98

Your HP Workstation has one SATA hard drive installed. What must be done first in order to access the embedded SATA RAID configuration tools?


  1. Obtain and update system firmware.

  2. Enable POST Messages.

  3. Add a second SATA hard disk drive.

  4. Enable RAID/AHCI SATA Emulation.


Answer: D


HP HP2-Q01 Exam (Servicing HP Desktops, Workstations, and Notebooks) Detailed Information

HP2-Q01 - Servicing HP Desktops, Workstations, and Notebooks


HP2-Q01 Test Objectives




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