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Microsoft Dynamics CRM 2016 Online Deployment
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A. The Birthday field will be populated with dashes (-).
B. Users will see the birthday for contacts they own.
C. The Birthday field will be populated with asterisks (*).
D. The Birthday field will be blank.
You are a Microsoft Dynamics CRM system administrator for a company.
A user reports that there arethree actions she cannot perform when working offline in
Microsoft Dynamics CRM for Outlook. You assure her that the app is working as expected
and that the three actions are not available when working in offline mode.
Which three actions did the user report? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Quality a lead.
B. Run a workflow.
C. View a Microsoft Dynamics CRM report.
D. Assign a record.
E. Use the Add button (+) to create a related record.
You are an administrator in the CRM Online Administration center of Microsoft Office 365
making operational changes to an instance. You need to ensure that regular users do not
affect your work, and that your work does not affect regular users.
What should you do?
A. remove the users from the instance
B. create a new sandbox
C. enable administration mode
D. copy the instance
You are a Microsoft Dynamics CRM system administrator tor a company. You added a new
field to the contact entity. A user reports that the field is not synchronizing With Microsoft
Dynamics CRM for Outlook. You need to explain why the field is not synchronizing. What
could be the cause?
A. The field was not enabled tor synchronization.
B. New fields can not be added to the synchronization settings.
C. The field was not mapped to a field in Outlook.
D. The synchronization direction from CRM to Outlook/Exchange was not set.
You plan to migrate an on-premises Microsoft Dynamics CRM installation to Microsoft
Dynamics CRM Online. You have access to a recent Microsoft SQL backup (.bak) file for
the on-premises Microsoft Dynamics CRM database and you have moved all customizations
over to Microsoft Dynamics CRM Online.
What should you do?
A. Upload the .bak file to Microsoft Azure. Migrate data to Microsoft Dynamics CRM online
by using the data Loader service.
B. Export data from the on-premises Microsoft Dynamics CRM database as.csv files. Import
the data into Microsoft Dynamics CRM Online by using the Import Data Wizard.
C. Export all customizations and data as an unmanaged solution. Import the solution into
Microsoft Dynamics CRM Online.
D. Import the .bak file into Microsoft Dynamics CRM Online by using the Import Data
Which two features can be leveraged to reduce Microsoft Online Services useraccount
administration efforts? Each correct answer presents a complete solution. NOTE: Each
correct selection is worth one point.
A. Active Directory Synchronization with Microsoft Office 365
B. Active Directory Application Mode (ADAM)
C. Hierarchical Security
D. Active Directory Federation Services (AD FS)
What is a supported combination of software for Microsoft Dynamics CRM 2016 for
Outlook 64 bit?
A. Windows 10 and Microsoft Office 2013 64 bit
B. Windows Vista and Microsoft Office 2010 64 bit
C. Windows 7 and Microsoft Office 2007 64 bit
D. Windows 8.1 and Microsoft Office 2013 32 bit
Your company uses server-side synchronization for email processing.
Which two types of information can be found on the server-side synchronization
performance dashboard? Each correct answer presents part of the solution.
A. mailbox process duration
B. number of mailboxes needing attention
C. number of forward mailboxes that need to be created
D. average time per response to Microsoft Dynamics CRM emails
What is the minimum supported version of Microsoft Internet Explorer required for the
Microsoft Dynamics CRM 2016 client for Outlook?
A. Internet Explorer 8
B. Internet Explorer 9
C. Internet Explorer 10
D. Internet Explorer 11
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Microsoft MB2-710 Exam (Microsoft Dynamics CRM 2016 Online Deployment) Detailed Information
MB2-710 - Microsoft Dynamics CRM 2016 Online Deployment
MB2-710 Test Objectives
Implement a Microsoft Dynamics CRM Online deployment (10% - 15%)
Access Microsoft Dynamics CRM Online
Describe methods for accessing Microsoft Dynamics CRM Online; identify supported browsers; identify supported phone operating systems; describe requirements for Dynamics CRM for tablets; identify supported web browsers; identify user subscription license types; describe subscription add-ons
Identify the methods to add users to Dynamics CRM Online; assign Microsoft Dynamics CRM Online licenses to users; assign security roles; enable and disable users; describe non-interactive users; mark a user as non-interactive; identify administrative roles
Compare Dynamics CRM Online accounts with company accounts; describe user synchronization; identify the steps to synchronize Active Directory with Office 365; describe Active Directory Federation Services
Manage Microsoft Dynamics CRM Online (10% - 15%)
Administer Microsoft Dynamics CRM Online instances
Define instances; describe the relationship between instances subscriptions, tenants, and security groups; describe instance types; set instance properties; switch an instance; reset an instance; place an instance in administrative mode; delete an instance; describe methods to copy an instance; create a copy of an instance
Identify the storage limit for a subscription; describe the implications of reaching the storage limit; view resources used; identify requirements and limitations for sending administrative notifications
Identify the frequency of updates; describe the update process; determine the version of Microsoft Dynamics CRM Online; skip updates; approve updates; determine what updates are available; reschedule an update
Manage related services (10% - 15%)
Describe related services
Identify related online services; integrate Microsoft Social Engagement with Microsoft Dynamics CRM Online; manage campaigns with Microsoft Dynamics Marketing
Compare Dynamics CRM Notes and OneNote; identify storage location for OneNote notebooks; configure OneNote integration; integrate Skype and Skype for Business; identify limitations for Skype and Skype for Business; describe Office 365 Groups; identify requirements for Office 365 Groups; integrate Office 365 Groups with Microsoft Dynamics CRM Online
Manage mobile device apps (10% - 15%)
Install and use mobile device apps
Identify the mobile apps for phones and tablets; describe requirements for mobile apps; identify supported mobile device hardware and software; install mobile apps; configure security privileges; describe restrictions for working offline; create draft records
Describe mailbox forwarding; create a forward mailbox record; add email forwarding rules for users; add mailbox records to server profile; enable mailboxes; test email configuration; describe synchronization alerts; view the Performance Dashboard